As our clients Brandon and Jonathan from Terry Tew have discovered, sometimes the best upgrade isn’t an upgrade at all—it’s making what you already have work properly together.
When businesses outgrow their current setup with Sage 50, they typically consider three options:
- Continue with manual workarounds and double-entry (hello, human error)
- Upgrade to a more comprehensive system like Sage 200 or Intacct (hello, major disruption and expense)
- Find a way to make their existing systems work together efficiently
Terry Tew chose the third option, seeking out integration rather than replacement.
“Basically we searched Google for a Sage integration software and I think Hyperext was one of the ones at the top. We rung up, we spoke to Steve and he just talked us through what he can offer us.”
Specialist Solutions for Specialist Businesses
One concern many businesses have is whether an integration partner will understand their unique requirements. Brandon addresses this head-on:
“We’re quite niche in what we do, so we explained what our problems were. He (Steve our MD) understood them and come back with some options of what we could do to kind of integrate the two bits of software.”
This tailored approach means that rather than forcing your business to adapt to new software, your existing software adapts to your business.
The Practical Benefits of Integration
The real measure of any business solution is the tangible improvement it delivers. For Terry Tew, the benefits were clear:
“We are definitely more efficient now than we used to be. We are not spending time doing menial task of moving one bit of data onto another bit of software,” Brandon explains.
When asked about specific time savings, Jonathan is quick to quantify: “Good few hours a week… per person, I would say.”
Those hours multiply across a team and across weeks, representing significant productivity gains without the disruption of changing platforms.
Real-Time Information Flow
Perhaps the most significant benefit comes in the form of improved information flow throughout the organisation. The integration allows completed jobs to automatically enter the financial system:
“Completing jobs is what we call them when they’ve come home and they’re a hundred percent complete, that’s when they become invoiceable,” explains Jonathan. “So as soon as that happens, it’s dropping into the accounts department’s inboxes… They’ve got the information. There’s no chasing, there’s no phone calls.”
Brandon sums it up succinctly: “Far more efficient and effective.”
Ongoing Support Makes the Difference
Implementing a new system is one thing—keeping it running smoothly is another. The ongoing relationship with a technical partner often determines long-term success.
“We’ve got an account manager called Craig who looks after our technical support, and he’s only an email or a phone call away,” Brandon shares.
Jonathan agrees enthusiastically: “Craig’s been extremely helpful. And he is very knowledgeable. It fills us with lots of confidence.”
“If there was ever a question, we knew that those guys—just the vibe that we got was very positive and reactive.”
Is This Approach Right for Your Business?
While integration has worked brilliantly for Terry Tew, every business has unique needs. Integration might be right for you if:
- You’re happy with Sage 50’s core functionality but need better connections with other systems
- You want to eliminate double-entry and reduce manual errors
- Your team is comfortable with Sage 50 and you’d prefer not to retrain them
- You’re looking for cost-effective improvements without a full system change
Hyperext helps finance teams get more from their existing systems by connecting Sage 50 to your other business tools. If you’d like to explore how your Sage 50 setup could work harder for your business without the disruption of change, we’d love to have a conversation.
Call our friendly team today on: 01744 697929